Nuclei Transcode - Metadata Dictionary

Overview 

This document provides a dictionary for mapping metadata from various recording systems during import to new systems.

Systems

NICE Systems

NICE NTR

• CVSKEY - Call ID
• CVSUSR - User ID
• CVSCID - Channel ID
• CVSCHN - Channel Number
• CVSCMP - Compression Setting
• CVSPHN - Phone Number
• CVSPHL - Censure List Key 
• CVSDIR - Direction (0: Incoming, 1: Outgoing)
• CVSNBR - CLI number information 
• CVSSDT - Start date-time of call
• CVSEDT - End date-time of call
• CVSSEC - Call duration in seconds
• CVSSTS - Call status (0: Normal, 1: Archived, 2: On Medium, 3: Restored) 
• CVSARC - Date that call was archived.
• CVSARI - Call Index Number (archive medium) 
• CVSDEL - Date call was deleted from system. 
• CVSREC - Recorder ID
• CVSLCT - Call Location 
• CVSMRK - Mark ID 
• CVSREM - Number of remarks linked to this call.
• CVSGRP - Channel Group Name
• CVSORG - Channel Organization Name
• CVSTYP - Call Type (VOX, CDR)
• CVSRAS - Archive Status (0: Not archived, 1: Archived, 2: Partly archived: 3: Not Available)
• CVSRAD - EMC Retention Date
• CVSPCI - PBX Call ID
• CVSCIP - Calling Party
• CVSCEP - Called Party
• CVSRET - Retention period (days) 
• CVSC00 - Custom field
• CVSC97 - Custom field
• USRKEY - User ID
• USRGRP - User Group
• USRSTS - Usr Status
• USRPHN - User Phone Number
• USRFNM - User First Name
• USRLNM - User Last Name
• USRHND - User Handle
• Interaction_Id - Archive Call ID
• Medium_Id - Archive Medium ID
• Retention_Id - Retention ID
• ArchiveDate - Date call was archived
• StartDate - Start date-time of call
• Due - Expiration date-time for call retention

A system specific list of available columns and related descriptions is available withi the MySQL database of each NICE NTR systems in the "cvd" table:

More Information

For more information please contact Nuclei's support team at hello@nuclei.ai. 

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