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Presales Checklists

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Overview

This guide provides a quick overview of pre-sale resources that should be reviewed when planning new deployments. 

Audience

  • Partner Sales / Presales / Solution Architects

 

Nuclei Capture

Nuclei Capture provides an easy way to access and archive video, audio, and messaging data from modern workplace, trader voice, and social media platforms. It can capture, transform, and load communications data into compliance archives like the Smarsh Connected Archive, enabling real-time integration and AI-powered analytics with existing business intelligence and compliance archiving tools.
 
Nuclei Capture is a cloud native fully managed service that automatically scales to match the throughput of your data and requires no ongoing administration. It can also batch, compress, transform, and enrich the data before loading it, minimizing the amount of storage used at the destination and maximizing business value.
 

Presale Checklist

  • Which communication platforms are in use? (example: RingCentral, Verint, Zoom)
  • Which archive integrations are required? (example: Smarsh Professional Archive) 
  • How many named users? 
  • Which AI Services are required? 
    • Speech-to-Text (if relevant: how many minutes / month?)  
    • Text Analytics
    • Translation 
  • Which languages should be supported?  

A list of platforms supported by Nuclei Capture is available here: 

https://support.nuclei.ai/hc/en-us/categories/360003411754-Compliance-Archiving 

 

Nuclei Recording

Nuclei Recording automatically records audio, video, messaging, and signaling data generated by Enterprise Voice, Trader Voice, and Modern Workplace communication systems, and can be used to facilitate the capture, retrieval, and archiving of human communications.

Presale Checklist

  • What type of recording is desired? (voice, UC, screen, video, chat)
  • How many named users? 
  • Which communication platform is in use? (example: Cisco UCM, Microsoft Teams)
  • For on-premise systems: is a network diagram of the customer's voice environment available? 
  • Which AI Services are required? 
    • Speech-to-Text (if relevant: how many minutes / month?) 
    • Text Analytics
    • Translation 
  • Which languages should be supported?

Note: "Nuclei Recording" is used to capture communication data from systems that do not include native or "built in" capabilities for recording. Platforms that do include native recording capabilities are able to leverage "Nuclei Capture" to access and consolidate those recordings into existing compliance archives.

 

Nuclei Transcode

Nuclei Transcode provides an easy way to extract, transform, and load data from on-premise systems. The application runs at the network edge, and is useful for one-time data migrations. 
 

Presale Checklist

  • Which on-premise platforms are in use? (example: NICE NTR, etc.)
  • How many named users? 
  • Which AI Services are required? 
    • Speech-to-Text (if relevant: how many minutes / month?) 
    • Text Analytics
    • Translation 
  • Which languages should be supported?  

 

More Information

For more information on Nuclei's solutions and for a demonstration of Nuclei capabilities please contact Nuclei's sales team at hello@nuclei.ai. 

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