Overview
This guide provides a quick overview of pre-sale resources that should be reviewed when planning new deployments.
Audience
- Partner Sales / Presales / Solution Architects
Nuclei Capture
Presale Checklist
- Which communication platforms are in use? (example: RingCentral, Verint, Zoom)
- Which archive integrations are required? (example: Smarsh Professional Archive)
- How many named users?
- Which AI Services are required?
- Speech-to-Text (if relevant: how many minutes / month?)
- Text Analytics
- Translation
- Which languages should be supported?
A list of platforms supported by Nuclei Capture is available here:
https://support.nuclei.ai/hc/en-us/categories/360003411754-Compliance-Archiving
Nuclei Recording
Nuclei Recording automatically records audio, video, messaging, and signaling data generated by Enterprise Voice, Trader Voice, and Modern Workplace communication systems, and can be used to facilitate the capture, retrieval, and archiving of human communications.
Presale Checklist
- What type of recording is desired? (voice, UC, screen, video, chat)
- How many named users?
- Which communication platform is in use? (example: Cisco UCM, Microsoft Teams)
- For on-premise systems: is a network diagram of the customer's voice environment available?
- Which AI Services are required?
- Speech-to-Text (if relevant: how many minutes / month?)
- Text Analytics
- Translation
- Which languages should be supported?
Note: "Nuclei Recording" is used to capture communication data from systems that do not include native or "built in" capabilities for recording. Platforms that do include native recording capabilities are able to leverage "Nuclei Capture" to access and consolidate those recordings into existing compliance archives.
Nuclei Transcode
Presale Checklist
- Which on-premise platforms are in use? (example: NICE NTR, etc.)
- How many named users?
- Which AI Services are required?
- Speech-to-Text (if relevant: how many minutes / month?)
- Text Analytics
- Translation
- Which languages should be supported?
More Information
For more information on Nuclei's solutions and for a demonstration of Nuclei capabilities please contact Nuclei's sales team at hello@nuclei.ai.
Comments
0 comments
Please sign in to leave a comment.