Data Migration from Existing Recording Systems

Overview

Nuclei's ETL software enables extraction and migration of data from existing recording systems. 

Requirements

Audio 

Audio transcoding is possible for any of the following media formats: 

• Universal, standard-based media formats (WAV, GSM, RAW, etc) 
  
  
• Proprietary media formats
  
  
  • NICE NMF

A full list of all supported formats is outlined in Nuclei ETL Edge - Supported Audio Formats.

Metadata

Metadata reconstruction is possible via any of the following methods: 

• Reconstruction from SQL 
  
  
  • The customer must provide a backup of the database from the existing recording system. 
    
    
• Mapping from XML or CSV 
  
  
  • Individual records
    
    
    • 1 XML or CSV file per recording
      
      
    • Filenames must match between metadata records and media files to facilitate mapping 
      
      
  • Catalog records
    
    
    • 1 CSV container that contains metadata for all recordings 
      
      
    • Each row must contain a field that enables mapping to related the media file   

More Information 

For more information, please contact our sales team by submitting a request for a new data migration proposal here.