Compliance Archiving for Webex Meetings

Overview

Nuclei provides Webex customers with the ability to automatically export, enrich, and archive all communications occurring within Webex Meetings, including:  

• Meeting Video
• Meeting Audio
• Meeting Chat Messages

As a first step, the "Nuclei Capture" for Webex Meetings app must be deployed from the Webex App Hub. Afterwards, Nuclei will automatically export Webex Meeting content into your existing compliance archive. 

Customers requiring video or audio recording must activate the Cisco Network-Based Recording (NBR) feature on their Webex site, which ensures that recording starts automatically whether the host joins by computer, mobile device, or telephone. Cisco NBR is not required for customers who only require archival of Meeting Chats. 

Prerequisites

• Webex Administrator with the "Compliance Officer" role assigned
• Webex App Hub 
• Webex Suite Licensing
• Activation of Cisco Network Based Recording (NBR) (optional)

Scope

Webex Meeting 

Cisco Network-Based Recording (NBR) records the full attendee-view of a WebEx Meeting, including:

• Meeting Video (presenter video)
• Meeting Audio (VoIP, telephony, and third-party audio)

When recording multi-point video, only the presenter's video is recorded and available for replay and archiving. The following types of metadata are also supported for each Meeting:

• Meeting ID
• Meeting Number
• Meeting Title
• Meeting Agenda
• Meeting Type
• Meeting Start Time
• Meeting End Time
• Host User ID
• Host Display Name
• Host Email
• Site URL
• Room ID

The following metadata is also available for each meeting participant:

• Participant Display Name
• Participant Email

Webex Meeting Chat 

Chat messages sent during a Webex Meeting are supported for archiving.

The following types of metadata are supported for each message:

• Chat ID
• Chat Time
• Chat Text
• Parent Meeting ID
• Chat Type (public, private, group)
• Chat Sender Display Name
• Chat Sender Email
• Chat Recipient(s) Display Name
• Chat Recipient(s) Email

Supported Archives

The following archiving destinations are supported for Webex Meeting archiving:

• Dell EMC SourceOne
• Global Relay Archive
• Mimecast Cloud Archive
• Proofpoint Enterprise Archive
• Smarsh Digital Safe
• Smarsh Enterprise Archive
• Smarsh Professional Archive
• Veritas Enterprise Vault
• ZL Unified Archive

Quick Start

Installation 

Installation 

Install the Nuclei Capture app for Webex Meetings by selecting the badge below:

Upon completing installation you will see the following message displayed:

Configuration

To enable audio or video recording for the entire Webex organization:

1. Login to Webex Control Hub 
2. Select Services > Meeting
3. Select your Webex site, and then select "Configure Site"
4. Select Webex Meetings > Site Options
5. Select "Automatically record all sessions using Network Based Recording"
6. Unselect "Allow hosts to reassign, edit, disable, and delete recordings."
7. Select "Update" to save your changes

To enable audio or video recording for an individual Webex user:

1. Login to Webex Control Hub 
2. Select Management > Users
3. Select a user, and then select the "Meetings" tab
4. Select "Advanced Settings"
5. Select "Automatically Record all meetings"
6. Select "Update" to save your changes

To configure the default recording layout for video-centric recordings:

1. Login to Webex Control Hub 
2. Select Services > Meeting
3. Select your Webex site, and then select "Configure Site"
4. Select Common Settings > Site Options
5. Scroll down to "Default Recording Layout for Video-Centric Recordings"
6. Select the default layout for video recordings.
7. Select "Update" to save your changes.

Uninstallation 

You can remove application permissions directly by browsing to Webex App Hub > My Integrations. 

1. Browse to "Nuclei Capture", and then select "Disconnect". 

Alternatively, you can also create a new deprovisioning request with Nuclei. 

Additional Resources

Enable Automatic Recordings for Individual Webex Meetings Users in Cisco Webex Control Hub

Compliance Archiving for Webex Messaging

More Information

For more information on Compliance Archiving for Webex Meetings and for a demonstration of related capabilities, please contact Nuclei's sales team at hello@nuclei.ai.