Overview
Nuclei provides Movius customers with the ability to automatically export and archive all communications occurring within Movius, including:
- Call Recordings
- SMS Messages
As a first step, your Movius administrator must configure export and upload of Movius data to a Nuclei hosted SFTP server. Once complete, Nuclei will automatically import your organizations content and related activity. Content can be retained with Nuclei, or exported for review and retention in your existing compliance archive.
Prerequisites
- Nuclei Hosted SFTP service
- Movius Secure Recording Offload Service
Scope
Call Recordings
Movius call recordings are supported for archiving. The following types of metadata are supported for each recording:
- Start Datetime
- End Datetime
- Caller Number
- Callee Number
SMS Messages
Movius SMS messages are supported for archiving. The following types of metadata are supported for each message
- SID
- Type of Message
- Body
- Message Datetime
- Message ID
- Conversation ID
- Platform
- Business ID
The following additional types of metadata are also supported for each message participant:
- User Email
- User Name
- User Number
Additional Resources
Movius - Secure Recording Offload Service
More Information
For more information on Compliance Archiving for Movius and for a demonstration of related capabilities, please contact Nuclei's sales team at hello@nuclei.ai.
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