Compliance Archiving for Webex Suite – Nuclei, Inc.

Overview

Nuclei provides Webex customers with the ability to automatically export and archive all communications occurring within Webex, including:

Business Texts
Meeting Messages
Messages
Meeting Audio
Meeting Video

As a first step, the "Nuclei Capture" for Webexapp must be deployed from the Webex App Hub. Afterwards, Nuclei will automatically export Webex content into your existing compliance archive.

Prerequisites

Webex Administrator with the "Compliance Officer" role assigned
Webex App Hub
Webex Suite licensing

Scope

Messages

Business text, meeting, and team messages are supported for archiving. The following types of metadata are supported for each message:

Thread ID
Message ID
Date
Content
Sender
Recipients
File Attachments

The following additional types of metadata are also supported for each message participant:

User ID
Display Name
Email
Phone Number
Site URLs

Recordings

Cisco Network-Based Recording (NBR) records the full attendee-view of a WebEx Meeting, including:

Meeting Video (presenter video)
Meeting Audio (VoIP, telephony, and third-party audio)

When recording multi-point video, only the presenter's video is recorded and available for replay and archiving. The following types of metadata are also supported for each meeting:

Meeting ID
Recording ID
Date
Host
Participants
Meeting Topic

The following additional types of metadata are also supported for each message participant:

User ID
Display Name
Email
Site URLs

Supported Archives

The following archiving destinations are supported for Webex Messaging archiving:

ACA ComplianceAlpha
Dell EMC SourceOne
Global Relay Archive
Microsoft Purview
Mimecast Cloud Archive
Proofpoint Enterprise Archive
Smarsh Digital Safe
Smarsh Enterprise Archive
Smarsh Professional Archive
Veritas Enterprise Vault
ZL Unified Archive

Quick Start

Installation

Nuclei will provide you with the app authorization URL during onboarding and provisioning.

Please ensure that the Webex Administrator authorizing the archiving app has the "Compliance Officer" role assigned prior to authorizing the integration.

The "Full Administrator" role is not sufficient to permission access to compliance related scopes.

Upon completing installation you will see the following message displayed:

Selective Archiving (Site URL based)

Selective capture can be implemented for users that are members of a specific site URL.

Selective Archiving (Identity Based)

Selective capture can also be implemented for organizations using the following platforms for enterprise identity management:

Google Workspace
Microsoft Entra ID
Okta

A separate app authorization is required on your identity management platform:

Afterwards Nuclei can facilitate selective capture or selective archiving based on a user's group membership status within the identity provider.

Uninstallation

You can remove application permissions directly by browsing to Webex App Hub > My Integrations.

Browse to "Nuclei Capture", and then select "Disconnect".

Alternatively, you can also create a new deprovisioning request with Nuclei.

More Information

For more information on Compliance Archiving for Webex Suite and for a demonstration of related capabilities, please contact Nuclei's sales team at hello@nuclei.ai.