This guide provides an overview of the Custom SMTP Delivery configuration settings required in Global Relay for enabling delivery of archive records over SMTP. The SMTP protocol can be used to submit archiving records to Global Relay for capture sources not otherwise supported by Global Relay.
This guide applies to customers using the following Global Relay products:
- Global Relay Archive
- Open support request with Global Relay (add new Custom SMTP Delivery service)
- Complete the Global Relay Custom SMTP Questionnaire
- Complete the "SMTP Next Step" instructions from Global Relay Support
- Submit connection details to Nuclei via secure ticket
Open Support Request with Global Relay
Review the configuration requirements outlined in the following help center article:
Select "Get the Connector", and complete the "Get your connector" form:
- First Name
- Last Name
- Company Name
- Phone Number
In the "Connector(s)" field, add the following:
"Custom SMTP Delivery of (Capture Source Type) Data"
Replace (Capture Source Type) with the type of content that Nuclei will be archiving into Global Relay.
Complete the Global Relay Custom SMTP Questionnaire
After submitting the "Get Your Connector" support, Global Relay Support will reach out requesting completion of a "Custom SMTP Questionnaire".
Upon receipt you will need to share that form with Nuclei who will complete before returning to Global Relay.
Complete the "SMTP Next Step" Instructions from Global Relay Support
After review of the Custom SMTP Questionnaire, Global Relay will send you "SMTP Next Step" instructions. Global Relay will also provide the associated SMTP credentials via secure email that will be used by Nuclei when submitting content to Global Relay.
Submit connection details to Nuclei
Global Relay will share with you some specific and unique information for submission of data to your archive:
- SMTP host name
- SMTP journaling inbox address
Once you have gathered these, they can be submitted to Nuclei via a ticket set up specifically Global Relay credentials:
For support completing the Global Relay Custom SMTP relay configuration please contact Nuclei's support team at email@example.com.