Overview
Nuclei provides ionlake MyRepChat customers with the ability to automatically export, enrich, and archive all messaging communication taking place within MyRepChat, including:
- SMS Messages
- MMS Messages
As a first step, the your MyRepChat admin must complete the MyRepChat Archiver configuration. Afterwards, Nuclei will automatically export MyRepChat content into your existing compliance archive.
Prerequisites
- MyRepChat Archiver Configuration
Scope
SMS / MMS Messages
The following types of metadata are supported for each message:
- Message Content
- Message Type
- Message Attachments
The following types of metadata are also supported for each internal message participant:
- User Name
- User Email
The following types of metadata are also supported for each external message participant:
- Display Name
Supported Archives
The following archiving destinations are supported for MyRepChat archiving:
- ACA ComplianceAlpha
- Dell EMC SourceOne
- Global Relay Archive
- Microsoft Purview
- Mimecast Cloud Archive
- Proofpoint Enterprise Archive
- Smarsh Digital Safe
- Smarsh Enterprise Archive
- Smarsh Professional Archive
- Veritas Enterprise Vault
- ZL Unified Archive
Getting Setup
Installation
To facilitate the automatic archival of MyRepChat messages:
Activate Archiver
- Login to https://dart.ionlake.com/
- Select "Settings"
- Navigate to "Archives and Reports", and select "Connect to Archiver"
- Select "Email"
- Enter the "Email Address" provided by Nuclei
- Select "Confirm Sender"
- Select "Save"
Set Archive Layout
- Select "Settings"
- Navigate to "Archives and Reports", and select "Archive Layout"
- Select "Default HTML Archive Layout"
- Select "Save"
Set Archive Schedule
- Select "Settings"
- Navigate to "Archives and Reports", and select "Archive Schedule"
- Select "Email"
- Ensure that you have an "Active" schedule. If you do not have a schedule, select "Add Schedule"
- Set the desired "Frequency (in hours)"
- Select "Default HTML Archive Layout"
- Select "Save"
Uninstallation
- Create new deprovisioning request with Nuclei
More Information
For more information on Compliance Archiving for MyRepChat and for a demonstration of related capabilities please contact Nuclei's sales team at hello@nuclei.ai.
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