Compliance Archiving for Approved Contact

Overview

Nuclei provides Approved Contact customers with the ability to automatically export and archive all communications occurring within Approved Contact connected platforms, including:  

• Text Messages

As a first step, third-party archiving must be configured in the Approved Contact admin portal. Afterwards, Nuclei will begin receiving Approved Contact text messages for review, retention, or export into your existing compliance archive. 

Prerequisites

• Approved Contact 
• Approved Contact export configuration

Scope

Text Messages

Text messages sent by Approved Contact connected platforms are supported for archiving. The following types of metadata are supported for each message:

• Thread Key
• Message ID
• Message Text
• Message Attachments
• Message Date / Time

The following additional types of metadata are also supported for each message participant:

• From Number
• To Number(s) 

Supported Archives

The following archiving destinations are supported for Approved Contact archiving:

• ACA ComplianceAlpha
• Dell EMC SourceOne
• Global Relay Archive
• Microsoft Purview
• Mimecast Cloud Archive
• Proofpoint Archive
• Smarsh Digital Safe
• Smarsh Enterprise Archive
• Smarsh Professional Archive
• Veritas Enterprise Vault
• ZL Unified Archive

Getting Setup

Approved Contact

To enable archiving ApprovedContact or your administrator must configure third-party archiving.

Transport to Nuclei occurs over SMTP using a target address provided by Nuclei. 

Uninstallation 

Please create a new deprovisioning request with Nuclei. 

More Information

For more information on Compliance Archiving for Approved Contact and for a demonstration of related capabilities, please contact Nuclei's sales team at hello@nuclei.ai.