Compliance Archiving for Symphony – Nuclei, Inc.

Overview

Nuclei provides Symphony customers with the ability to automatically export and archive all communications occurring within Symphony, including:

Messages
Meetings

As a first step, your Symphony admin must configure a Recurring Export in the Symphony Admin Portal, and upload an RSA PGP Key Pair provided by Nuclei that will be used to connect to Symphony's hosted SFTP servers. Once complete, Nuclei will automatically export Symphony messages for review, retention, or export into your existing compliance archive.

Prerequisites

RSA PGP 4096 Key Pair
Symphony Hosted SFTP

Scope

Messages

Chat messages sent between Symphony users are supported for archiving. The following types of metadata are supported for each message:

Message ID
Thread ID
Room Name
Conversation Scope (Public or Private)
Owning Company Name
Participating Companies
Creation Date and Time
Message Content
Message Type
Content Type and Encoding
Attachments
Free Attributes (Custom Metadata)

The following additional types of metadata are also supported for each message participant:

User ID
User Name
Email Address
First Name
Last Name
Company Name
User Scope (Internal or External)
Additional User Attributes

Meetings

Meeting events within Symphony are supported for archiving. The following meeting-related events and metadata are captured:

Meeting ID
Thread ID
Event Action and Subject
Meeting Start Time
Meeting Stop Time
Participant Join / Leave Times
Participant Audio / Video Mute and Unmute Times
Screenshare Mute and Unmute Times
Recording Start, Stop, and Failure
Initiator Details
Affected Users
Provider Information
Dial-in Details (if applicable)

Supported Archives

The following archiving destinations are supported for Symphony archiving:

ACA ComplianceAlpha
Dell EMC SourceOne
Global Relay Archive
Microsoft Purview
Mimecast Cloud Archive
Proofpoint Archive
Smarsh Digital Safe
Smarsh Enterprise Archive
Smarsh Professional Archive
Veritas Enterprise Vault
ZL Unified Archive

More Information

For more information on Compliance Archiving for Symphony and for a demonstration of related capabilities, please contact Nuclei's sales team at hello@nuclei.ai.